This policy covers Premium, the subscription in the My Dear Krishna and Shri Ram apps, sold by SNIPV TECHNOLOGIES. Premium costs ₹699 every 3 months by UPI or card, or the Google Play price; see the Terms of Service. Effective 7 November 2026.
Cancelling
You can cancel at any time. Nothing more is charged, and you keep Premium until the end of the period you have paid for.
- Paid by UPI or card: in the app, open Account → Your subscription and tap Cancel subscription. No further payments are taken through your UPI AutoPay mandate or card.
- Paid through Google Play: open Google Play → Payments & subscriptions → Subscriptions, or tap Manage in Google Play in the app.
- Trial: cancel before the first day ends and you will not be charged the full price.
- Deleting your account also cancels a running subscription straight away.
If you cannot reach the app, write to abhishek@snipv.com from the email or with the mobile number on your account, and we will cancel it for you.
When we refund
Premium is a digital service that starts as soon as you pay. We give a full refund when:
- you were charged more than once for the same period;
- you were charged but Premium was not unlocked, and we could not fix it;
- you were charged after you had cancelled.
Otherwise, payments for a period that has started, including the ₹1 trial, are not refunded, and there are no refunds for part of a period. Cancelling stops the next charge.
How to ask for a refund
Paid by UPI or card: write to abhishek@snipv.com within 30 days of the charge, with the email or mobile number on your account, the date and amount, and the payment ID from your receipt if you have it. We reply within 3 working days. An approved refund goes back to the original payment method, and usually reaches you within 5–7 working days, depending on your bank.
Paid through Google Play: Google processes these payments, so refunds follow Google Play's refund policy. You can ask Google directly from your Google Play order history, or write to us and we will help.